Privacy Policy

Effective Date: Saturday, 28 June 2025

United Security Tasmania (“we”, “us”, “our”, or “UST”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information.

1. What Information We Collect

We may collect the following types of personal information:

• Contact details – such as your name, phone number, email address, and mailing address

• Business information – including your company name, job title, and security requirements

• Service-related information – such as site location, shift times, and incident reports

• Employment-related information – if you apply for a job or contract with us (e.g. licences, resume, qualifications)

• Website usage data – including IP address, browser type, access times, and pages visited (via cookies or analytics tools)

2. How We Collect Your Information

We collect personal information directly from you when you:

• Contact us via phone, email, or contact forms on our website

• Request a quote or service

• Apply for employment or contracting opportunities

• Interact with our social media platforms

• Visit our website (via cookies and analytics tools)

We may also collect personal information from third parties with your consent or where permitted by law (e.g. employment or licensing checks).

3. How We Use Your Information

We may use your personal information to:

• Provide security services tailored to your needs

• Respond to your enquiries or quote requests

• Manage client relationships and service contracts

• Conduct business operations including rostering, site assessments, and invoicing

• Recruit, screen, and onboard employees or contractors

• Ensure safety, compliance, and legal obligations are met

• Improve our website, marketing, and service delivery

We do not sell, rent, or trade your personal information.

4. Disclosure of Personal Information

We may disclose your personal information to:

• Staff and authorised contractors for operational purposes

• Service providers (e.g. IT, accounting, legal) who support our business

• Government agencies or law enforcement when required by law or licence regulation

• Any party with your express consent

All third parties are required to protect your personal information in line with Australian privacy laws.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. This includes physical security, password protection, restricted staff access, and secure data storage.

While we use industry-standard precautions, no method of transmission or storage is 100% secure.

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, outdated, or incomplete.

To make a request, please contact us in writing (see section 9). We will respond within a reasonable timeframe and may need to verify your identity.

7. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to:

• Improve website functionality and user experience

• Monitor traffic patterns and site performance

• Identify user trends and preferences

You can manage or disable cookies via your browser settings. However, this may affect the functionality of some features.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. The most current version will always be available on our website, with the effective date clearly displayed.

9. Contact Us

If you have any questions, concerns, requests, or complaints about this Privacy Policy or our handling of your personal information, please contact:

United Security Tasmania
Mailing Address: PO Box 400, 66 Main Road, Moonah Tasmania 7009
Phone: 0473 111 120
Email: info@unitedsecuritytasmania.com.au
ABN: 66 313 840 739
Licence No: 4629